How can we help? Requirement Install Mobile app Keypad Remote Gateway Home automation Developers Door sensor Gate and Intercom Browse Knowledgebase Requirement Is my actual door compatible ? How to measure my cylinder dimension ? Which cylinder size are available Does it work with a handle that must be lift before to close ? I don't have a handle outside, would The Keys open my door ? More Documents Install Install the smartlock Signup How to associate my door lock to my The Keys account ? Opening manually What is the meaning of the blue leds More Documents Mobile app Download app How to open or close the door with the smartphone ? How to share access with someone else ? What happens on the beneficiary side? Configuration Menu More Documents Keypad Wall mounting How to create a code? How to open with the digicode? How to close with the digicode? What is the meaning of the LEDs ? More Documents Remote How to give access to a remote control? How does the smartlock recognize my remote control? What is the remote control battery life? Use the remote control with a contact command Update the remote control Gateway Connection How far from the smartlock should I connect the gateway? Besides the remote opening that the gateway does? Howto Open remotely Developers Using the API in a third-party application Request for correction or improvement Firmware release Door sensor How to fix ? Activate the door sensor How to change the battery? howto update door sensor ?